Our Clients’ Feedback Includes:
“Ms. Dellenback approaches each client on an individual basis, assessing individual needs, and formulating a plan that leads directly to enhanced communication skills. Her greatest help to me was to help me enhance my skills in small-group dynamics where I had developed, over the years, a tendency to dominate – and even suppress – effective communication with others. “
“After working with Cindy, I knew I wanted my Direct Reports to have the same opportunity to work with herso all of them have had the opportunity for coaching/consulting, resulting in better teamwork, more professional communication, which has made a tremendous difference in our work atmosphere and productivity.“
Focus: Enhancement of overall communication in terms of voice, body language and word choice
- Baseline assessments include Self Assessment and assessments/feedback from others
- Review of any testing, etc. completed by your company which would aid in this coaching
- 40- 100 hours of coaching based on initial assessment results
- Weekly sessions with flexible scheduling, along with scheduled observations
- Topics include: Emotional Intelligence, Effective Listening, Speaking Professionally vs Passively or Aggressively, Appropriate Body Language, Voice, Use of Humor, Meeting Skills,
Facilitation, Effective Word Usage, Enhanced Boundaries, Social Communication, Other.
We can help you…
- Enhance your awareness of how your way of communicating negatively or positively affects your intended outcome
- Improve your use of appropriate
- Word choice (eliminating hedging or aggressive language and utilizing Collaborative and professional language)
- Body language: (eye contact, facial expressions, posture, gestures, movement)
- Voice quality (most effective volume, rate and pitch inflections)
- Understanding and utilizing effective listening skills